MacBookPro 2017 screen flickering issue

Hi, I have a MacBook Pro 13 inch bought in 2017, Last month the screen started flickering at the top side. Search the issue and I found that many users have the same issue. If I flip the screen at 30 degree will stop , open to 90 degree and is flickering again. Also I am having issues with the keyboard , letter n and b are not typing , I have to insist after few pushes will get it, if frustrating . What is happening ?

MacBook Pro 13″, macOS 13.0

Posted on Jan 8, 2023 11:16 AM

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Question marked as Top-ranking reply

Posted on Jan 10, 2023 01:48 PM

That is a known issue with the Display. While Apple acknowledged the issue with the MBPro 13" (2016) model with a free Display repair program, Apple never acknowledged the issue with any other model even though I have personally seen the same issue in both 13" & 15" models from 2016 to 2020, although the issue is less common with the later models since Apple did modify the display slightly in 2018.


As for the keyboard issue, you can try cleaning the keyboard using the instructions in this Apple article (it is very important to keep the can of compressed air completely upright or you risk damaging the laptop with the cold wet propellant):

How to clean the keyboard of your MacBook or MacBook Pro - Apple Support


If cleaning the keyboard does not help, then you will need to have the laptop repaired by Apple or an Apple Authorized Service Provider. If the laptop is less than four years old, then it may qualify for the free Apple Keyboard repair program (not all keyboard issues qualify). Otherwise expect a very expensive repair as the Display and the Top Case/Keyboard Assemblies are very expensive. It may be more economical to purchase a new laptop.


FYI, here is the current list of the publicly acknowledged free repair programs for various Apple products (some products like this laptop may have multiple programs):

Apple Service Programs - Apple Support


4 replies
Question marked as Top-ranking reply

Jan 10, 2023 01:48 PM in response to michellepatrik

That is a known issue with the Display. While Apple acknowledged the issue with the MBPro 13" (2016) model with a free Display repair program, Apple never acknowledged the issue with any other model even though I have personally seen the same issue in both 13" & 15" models from 2016 to 2020, although the issue is less common with the later models since Apple did modify the display slightly in 2018.


As for the keyboard issue, you can try cleaning the keyboard using the instructions in this Apple article (it is very important to keep the can of compressed air completely upright or you risk damaging the laptop with the cold wet propellant):

How to clean the keyboard of your MacBook or MacBook Pro - Apple Support


If cleaning the keyboard does not help, then you will need to have the laptop repaired by Apple or an Apple Authorized Service Provider. If the laptop is less than four years old, then it may qualify for the free Apple Keyboard repair program (not all keyboard issues qualify). Otherwise expect a very expensive repair as the Display and the Top Case/Keyboard Assemblies are very expensive. It may be more economical to purchase a new laptop.


FYI, here is the current list of the publicly acknowledged free repair programs for various Apple products (some products like this laptop may have multiple programs):

Apple Service Programs - Apple Support


Jan 12, 2023 11:56 AM in response to HWTech

Hi, thank you for answering , I called apple and none of the problems are on Apple free repair. The keyboard would have been 1 year ago, but this problem appeared right after the 4 years passed. The issue with the screen seems to be known in the market cable too short, and is built in the screen so 50 dollars problem became 700 dollars, with Apple been silent about it.After some research I found that many many apple users are having the same problem.Plenty of you tube videos with comments about same problem. Apple is ignoring all messages and emails , the official representative in Greece just follows Apple policy . So in few words, payed so much money for “ quality” product that is nothing but a cheat. I bought a windows laptop for less money than I would pay to repair the MacBook Pro. Feeling really disappointed . Apple you know how to trick the market to make bigger profit with faulty products.Will never buy Apple laptop again and will tell all my people about this issue and probably many others. I am graphic designer and many friends want to buy it , I don’t think they will after advising them to look for reviews on the internet and about so many problems . I am crying my money …..

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MacBookPro 2017 screen flickering issue

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