Problem sharing Homekit home with my wife

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Problem sharing Homekit home with my wife

This question has been asked before with no good answer and I am having the exact issue described below. I am preparing to abandon Wemo and apple from future home automation due to this issue.

specifically

I'm having issues sharing my homekit home with my wife. When I send her an invite to my home in the home app everything seems fine until she accepts the invite. On her side the app says it cannot accept the invite. On my side I'm no longer the admin of my home, just a guest. Under "people" I can see my name is still there (hers is gone) and if I click on my picture/name, it shows my name BUT her email adress!? Somehow the accounts link together and leave everyone outside the home... I have tried this from her side aswell, her inviting me, but the same thing happens. I cannot accept, her name is still there but with my email adress. I've tried from different devices (My ipad, her iPad) but with the same result. If I invite my kid everything works just fine...

We are both running the latest iOS. I've also tried loggin in and out of our icloud accounts but with no luck. It's really frustrating and getting this going is something I've been really amped about, but this has made me really disappointed..! PLEASE HELP!

iPhone 14 Pro Max, iOS 16

Posted on Jan 8, 2023 11:06 AM

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Answer 1

Chris_D13

Community Specialist

Jan 10, 2023 02:08 PM in response to ivo232

Hi ivo232,

To help troubleshoot possible network issues with HomeKit, test after restarting your router and modem. To do so, unplug the devices for about a minute, and then plug them back in. Additionally, test after disabling and removing any VPN which may be on the devices, as this can help isolate further network and communication issues.

Check out those suggestions in the following article: Check VPN (Virtual Private Network) and third-party software to help resolve network connectivity issues - Apple Support

On iPhone, iPad, or iPod touch, scroll through your installed apps and check for VPN software or configuration profiles in Settings.

Settings > General > VPN (even if it says Not Connected)

Settings > General > Profile (if this option doesn't exist, profiles are not installed)

If any of these types of apps are installed on your device, you may need to delete them to resolve the connectivity issue. Use caution if you choose to do this, since deleting an app or changing a configuration profile could affect how you use your device. For example, if you delete a configuration profile installed by your organization or school, your device may not work with that network.

If the issue persists, reach out to Apple Support directly to help investigate the behavior: Contact - Official Apple Support

Kind regards.

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Problem sharing Homekit home with my wife

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