Airpods wont reset

These airpods wont reset or connect i keep getting a flashing amber light

Posted on Jan 7, 2023 02:36 PM

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1 reply

Jan 9, 2023 04:26 PM in response to ludetowzhood

Hi ludetowzhood,


Thanks for reaching out. First, check the section "Learn about the status light" from the article here: Charge your AirPods and learn about battery life


For help with connecting your AirPods, test the steps below found in the article here: If your AirPods won't connect


"If you can't connect to your iPhone, iPad, or iPod touch

  1. Make sure that your iPhone or iPod touch has the latest version of iOS or that your iPad has the latest version of iPadOS.
  2. Put both AirPods in the charging case and make sure that both AirPods are charging.
  3. To make sure that Bluetooth is on, go to Settings > Bluetooth.
  4. If your AirPods are connected, make sure that they're selected as your audio device. If your AirPods appear in the list of devices but they don't connect, go to the next step.
  5. Close the lid, wait 15 seconds, then open the lid. Press and hold the setup button on the back of the charging case for up to 10 seconds. The status light on the front of the charging case should flash white, which means that your AirPods are ready to connect.
  6. AirPods charging cases
  7. Hold the charging case, with your AirPods inside and the lid open, next to your iPhone, iPad, or iPod touch.
  8. Follow the steps on the screen of your iPhone, iPad, or iPod touch.
  9. Test your AirPods. If you still can't connect, reset your AirPods."



Should the issue remain, you can test connecting to a different device. Be sure to also complete the steps for a reset here: How to reset your AirPods and AirPods Pro

If you're unable to reset using those steps, reach out to Apple Support directly to further assist.


Contact Apple Support


Contact Apple for support and service


Best.

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Airpods wont reset

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