User profile for user: yuki168
yuki168 Author
User level: Level 1
4 points

iPad is locked. i am not the owner.

This new system of restoring and apple product is insane. I have my fathers old iPad, i do not have his password or or email address. He passed away months ago and i have no way of opening this ipad. This new system where you would need the original owner to unlock and old ipad is nonsense to me. We use to just restore it as long as it is ours already. Old people do not remember passwords and email. Do any of you have a way of restoring an ipad without doing that DNS BYPASS NONSENSE. Apple should have a way to have people restore apple devices like the old ways

iPad (3rd gen) Wi-Fi

Posted on Jan 7, 2023 7:55 AM

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User profile for user: Limnos
Limnos
User level: Level 10
421,873 points

Posted on Jan 7, 2023 8:03 AM

For information about how to request access to a deceased family member's Apple accounts, and through this their equipment, click here --> How to request access to a deceased family member's Apple account - Apple Support


Actually Apple has this too but it's too late for that in your situation: How to add a Legacy Contact for your Apple ID - Apple Support


In addition Apple can remove a lock if a person can provide sufficient evidence of valid ownership. Do this online here --> https://al-support.apple.com/#/additional-support Apple says, "Proof of ownership documentation is required," but does not state what constitutes proof. This might be similar to what is required in the top section..

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User profile for user: Limnos
Limnos
User level: Level 10
421,873 points

Jan 7, 2023 8:03 AM in response to yuki168

For information about how to request access to a deceased family member's Apple accounts, and through this their equipment, click here --> How to request access to a deceased family member's Apple account - Apple Support


Actually Apple has this too but it's too late for that in your situation: How to add a Legacy Contact for your Apple ID - Apple Support


In addition Apple can remove a lock if a person can provide sufficient evidence of valid ownership. Do this online here --> https://al-support.apple.com/#/additional-support Apple says, "Proof of ownership documentation is required," but does not state what constitutes proof. This might be similar to what is required in the top section..

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User profile for user: WheelieNick
WheelieNick
User level: Level 8
42,711 points

Jan 7, 2023 8:03 AM in response to yuki168

Activation lock is one of the best theft deterrent systems out there, so that is the reason.

My condolences with the loss of your father, please see this link on how to gain access to his apple id


How to request access to a deceased family member's Apple account - Apple Support


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iPad is locked. i am not the owner.

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