My iPhone 8, with an Apple Music subscription, won't play any music offline even when it has been downloaded. It has been this way for quite some time, I even cancelled and resigned up for my subscription. If anyone has any ideas on how to fix this it would be much appreciated.
iPhone 8, iOS 15
Hello ghiblienjoyer,
To help us get a better understanding of the issue, we’d like to ask a few questions.
1. What exactly happens when you try to play downloaded music without Wi-Fi? Do you receive an error?
2. If you get an error, what does the exact error say?
3. Does this happen with all downloaded content, or only certain songs or albums?
The above details will help us plan how to proceed.
Please also check out the information in this link, to ensure the correct process is being used to download music to play offline, so we can make sure there's no issue there: Add and download music from Apple Music
How to add music from Apple Music on your iPhone, iPad, or Android
1. Open the Apple Music app.
2. Touch and hold a song, album, or playlist that you want to add to your library.
3. Tap Add to Library.
Thanks!
Hi ghiblienjoyer,
Thanks for providing further details. Contacting Apple Support is the best path forward to resolve this issue. They will be best equipped to address this:
Contact - Official Apple Support
Cheers!
thank you for responding!
when I try and play a song offline, no error appears. The song will appear to be about to play but the line simply doesn't move even though I've pushed play.This happens with all downloaded music, I've even gone specifically into the downloaded section of my music to make sure I'm not making a mistake. It never used to be this way, my Apple Music has worked fine until now.
downloaded music won't play without wifi
