926Arlene Author

Level 1

4 points

factory reset

I have a different Apple ID don't remember my old one I want to factory reset my Mac computer

eMac

Posted on Jan 5, 2023 7:45 PM

Reply

Similar questions

How to recover old Apple ID I need my MacBook Air factory reset so my nephew can use it for his own. Please help! This is ridiculous! I have sold my MacBook Air to my nephew for college. I have forgotten my iCloud username AND password, now my nephew can’t even reset the MacBook. Please help me solve this! I want him to do the best he can in college. [Re-Titled by Moderator]
371 3
Reset Macbook Pro 2012 How do I reset to factory defaults and remove apple id? I have a new matchbook pro and want to give this to my niece.
545 1
Reset my I had bought a used MacBook Pro and I don’t have the original owners username and password or Apple ID account. Can I still get into that MacBook Pro?
779 1

1 reply

Level 10

89,272 points

Jan 5, 2023 8:22 PM in response to 926Arlene

What year model iMac and what OS is it running?

Identify your iMac model - Apple Support

Follow the steps at > What to do before you sell, give away, or trade in your Mac - Apple Support

then setup the iMac using your current or new Apple ID.

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

factory reset

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up