I have an iPhone 11 with more than 20 GB of free storage , I’ve updated to IOS16.1 a month ago and now my phone is freezing every 10 minutes and shutting down and all I could do is force restart. I’ve tried updating it but the update keeps getting paused or restarted every time I don’t know how to fix this and I’m so mad.
iPhone 11, iOS 16
aseel25 Said:
"Ios 16.2 update: I have an iPhone 11 with more than 20 GB of free storage , I’ve updated to IOS16.1 a month ago and now my phone is freezing every 10 minutes and shutting down and all I could do is force restart. I’ve tried updating it but the update keeps getting paused or restarted every time I don’t know how to fix this and I’m so mad."
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Troubleshooting a Frozen iPhone:
I. Start with a Force Restart:
Refer to this link: Force Restart iPhone - Apple Support
II. No Success?
Refer the the following for troubleshooting techniques...
aseel25 Said:
"Ios 16.2 update: I have an iPhone 11 with more than 20 GB of free storage , I’ve updated to IOS16.1 a month ago and now my phone is freezing every 10 minutes and shutting down and all I could do is force restart. I’ve tried updating it but the update keeps getting paused or restarted every time I don’t know how to fix this and I’m so mad."
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Give Apple Feedback:
Do your Part: Provide Apple with feedback on this, letting them know about this issue. Apple may not get back to you directly, but the more feedback they receive on this, the more they will know what is occurring, and what bug fixes to include in updates to come.
Hello aseel25,
Thanks for using Apple Support Communities. From what you've described, it sounds like your iPhone is restarting on its own. Right?
In that case, we'd recommend checking out this related article, If your iOS or iPadOS device restarts or displays the Apple logo or a spinning gear unexpectedly. The information in that article can help you identify whether there may be an underlying issue such as battery health.
Best of luck.
aseel25 Said:
"Ios 16.2 update:”
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Perform an Update:
Q1. “I'm having to reboot multiple times a day since going to version 16. versions 16.1 (e.g. 16.1.1 and 16.1.2) were a big issue with the typical reboot sequence struggling to work.”
A1. iOS16.3 was just released, so update to that, seeing if the issues are fixed.
Troubleshooting Automatic Restarts:
Q2. “Going to 16.2 has now avoided the freezes trying to reboot”
A2. Your iPhone is stuck in a boot loop. This typically occurs when you install something, and it stalls So, refer to my user tip: How to Fix an iPhone in a Boot Loop - User Tip
I'm pretty confident this is a software bug in the new ios release; at least that's the issues I'm having. An order / priority of execution problem. I'm having to reboot multiple times a day since going to version 16. versions 16.1 (e.g. 16.1.1 and 16.1.2) were a big issue with the typical reboot sequence struggling to work. There would be long pauses where I would have to practically sit on the buttons before I'd get a response from the op system. Going to 16.2 has now avoided the freezes trying to reboot, but I'm still having to reboot multiple times a day because when dialing out the phone is saying I'm calling, but doesn't provide the normal ring tone when going to connect, eventually starts counting as if connected; sometimes, sometimes not... still saying connecting and not counting. At that point it really is connected and the user at the other end can hear me, but I can't hear them. At other times it does connect and count quickly, but the user can't hear me nor can I hear them. They hang up on me, of course. I reboot the phone and voila, it immediately gives me the ring tone on dialing out and immediately connects. I do not know what issue has been created but others are experiencing it. I ran into a guy who just bought a brand new iPhone 14 and is having the same problem. I suspect it is certain functionality or software use that is creating the issue, as it is only sporadic with certain users. Additionally, there is a huge delay that has occurred with Apples own navigation app. I can't use it anymore. It delays and hangs. I've used it routinely and now I've had to go to Google's map navigation, which works fine. Also there is a large magnitude of delay when searching in contacts. I took programming and while I don't program, I've designed systems and have had them custom coded and have troubleshot with programmers and trained users and have managed IT. Apples doesn't have their act together on this one. I've spent hours on the phone and have gone into the Apple store and they've run diagnostics. It's definitely a code issue in the new release. Unfortunately, it's not affecting enough people they've bothered to figure it out yet. I'm posting this multiple place hoping Apple will pay attention and fix this issue. It's base when their own navigation app is glitching out after the release (as one of several impacted delays) but their competitor product Googlemaps is working fine. On the older versions of the ios at some point I strarted experiencing the sporadic contacts search delay. I finally gave up trying to get Apple to fix that. But now the phone calls and Apples own navigation app? The reboot multiple times a day is killing my productivity.
Ios 16.2 update
