Health app stopped working

since January 1st around noon my health app does not record any data anymore. No sync to fitness apps, no step count of the iPhone.

Closed the apps, restarted phone couple of times.

any more suggestions?

Thanks,

roox

iPhone 12

Posted on Jan 4, 2023 11:18 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 5, 2023 05:17 PM

Hello Roox,


Thank you for using Apple Support Communities.


If you are having issues with the Health app not working, we would recommend starting with the steps in this article: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open - Apple Support


  1. Close and reopen the app. Force the app to close. Then open the app to see if it works as expected.
  2. Restart your device. Restart your iPhone. Then open the app to see if it works as expected.
  3. Check for updates. If updates aren't available for the app, update the software on your iPhone or iPad.
  4. Delete the app, then ere download it. Delete the app. When you do this, you might lose data that was stored in the app. Then redownload the app. Then check to see if the problem with the app is fixed.


If you are still having issues after this, let us know and we can go from there.


Best regards.

1 reply
Question marked as Top-ranking reply

Jan 5, 2023 05:17 PM in response to Roox

Hello Roox,


Thank you for using Apple Support Communities.


If you are having issues with the Health app not working, we would recommend starting with the steps in this article: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open - Apple Support


  1. Close and reopen the app. Force the app to close. Then open the app to see if it works as expected.
  2. Restart your device. Restart your iPhone. Then open the app to see if it works as expected.
  3. Check for updates. If updates aren't available for the app, update the software on your iPhone or iPad.
  4. Delete the app, then ere download it. Delete the app. When you do this, you might lose data that was stored in the app. Then redownload the app. Then check to see if the problem with the app is fixed.


If you are still having issues after this, let us know and we can go from there.


Best regards.

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Health app stopped working

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