fitness+ workouts not syncing between devices

Hi there!


I usually use my iPad pro when using the Fitness + app. Just noticed my workouts are no longer showing on Fitness+ app summary on my iPhone. I can see the videos look as completed in both devices but not been tracked anymore on the iPhone 11, ergo it’s not sending the info to Health app either.


Both devices synced, iOS 16.2.


Please, help, I was really enjoying Fitness+.


thanks.


iPhone 11, iOS 16

Posted on Jan 4, 2023 10:52 AM

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Question marked as Top-ranking reply

Posted on Jan 14, 2023 06:10 AM

Thanks for answering.

I don’t own an Apple watch, however there are days when the update goes well on the iPhone and days where I have to wait 48h or some to suddenly get updated the moment a new workout happens. And I use the app daily.


So, how do I add my iPad as a data source, since there is no Health app for iPad?


On the other hand, I see that my move ring is not adding the calories from the workouts on Thursday, as an example. I send the pic if you guys can help us to improve the app. I’m really enjoying the app and want to stick to it, as long as these issues are fixed. Thanks!

3 replies
Question marked as Top-ranking reply

Jan 14, 2023 06:10 AM in response to Tammer1

Thanks for answering.

I don’t own an Apple watch, however there are days when the update goes well on the iPhone and days where I have to wait 48h or some to suddenly get updated the moment a new workout happens. And I use the app daily.


So, how do I add my iPad as a data source, since there is no Health app for iPad?


On the other hand, I see that my move ring is not adding the calories from the workouts on Thursday, as an example. I send the pic if you guys can help us to improve the app. I’m really enjoying the app and want to stick to it, as long as these issues are fixed. Thanks!

Jan 5, 2023 04:43 PM in response to Dianabeath

Hello Dianabeath,


It sounds like you aren't able to see your workout summaries on your iPhone after completing workouts on the iPad, right?


Do you wear an Apple Watch when using Fitness+? Let's make sure that your health sources are correct with the steps here:


Manage Health data on your iPhone, iPod touch, or Apple Watch


"View your data sources

Here's how to see which devices and apps update specific health categories:

  1. Open the Health app and tap the Browse tab. 
  2. Tap a category, like Activity. If you don't see the category, swipe down to reveal the search bar, then enter a category.
  3. Tap a subcategory, like Steps.
  4. Scroll down, then tap Data Sources & Access. Only the sources that contribute to that data type will appear. 

Here's how to see all of your sources for the Health app:

  1. Open the Health app. 
  2. Tap your profile picture in the upper-right corner 
  3. Scroll down to Privacy, then tap Apps or Devices."


Regards.


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fitness+ workouts not syncing between devices

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