Cannot open books in Apple Books: "formatted incorrectly"

Question

Level 1

5 points

Cannot open books in Apple Books: "formatted incorrectly"

On my iMac I cannot open any books (nor samples) in the native Books app. Dialogue box says: "Cannot open book. It is formatted incorrectly or is not a format that Apple Books can open."

I restarted he computer. Updated from Monterey to Ventura, etc. and no success.

Books do open on my other devices. I have hundreds of books I read on the Mac.

Any suggestions would be welcomed.

Thanks.

iMac Line (2012 and Later)

Posted on Jan 4, 2023 10:36 AM

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Answer 1

Feb 2, 2023 1:47 PM in response to jbranden

Hello jbranden

Go into your books app on your Mac
Don't go fullscreen
On the top of your screen you should see a label with "Account" on it
Push that and you should see an option called "Authorisations"
Push that and authorise your mac

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Answer 2

SueLim

Level 1

9 points

Mar 4, 2023 11:31 PM in response to Johnnyboy5775

Doesn't work. Authorised it 3x already.

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Answer 3

Feb 6, 2023 3:47 PM in response to Johnnyboy5775

Hi Johnnyboy5775

I’ve just ‘upgraded’ my iphone to a 14Pro and now get the same formatting issue with Books.

I can’t seem to find anywhere in Account to authorise on my iphone or ipad (which still allows me to access books). Do you have a fix for the iphone, please?

If it’s relevant, I can still access my music in itunes/apple music on the iphone.

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Cannot open books in Apple Books: "formatted incorrectly"

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