Live captions in French do not work for Facetime

I bought an iPad Air 5 for my deaf grandma so I can call her on Facetime and she can read what I say.


I set the language of the device to French, and the region to France. I also selected the setting to always display live captions in Facetime.


When starting a call, I briefly got a modal telling me a language model for French was about to be downloaded. I think it failed (way too fast, the english one took more time), but I never saw this modal anymore.


On a call, live captions does not work. If I set the region to USA (but keep the language of the device to French), live caption works, but... in English only.


How can I get this to work in French?

iPad Air 5 Wi-Fi, Cellular

Posted on Jan 3, 2023 1:47 PM

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Posted on Jan 4, 2023 3:47 PM

Hello qbalin,


Thank you for posting to Apple Support Communities.


Live Captions (beta) is only available in English at this time.


Live Captions are available on supported models when the primary language is set to English (U.S.) or English (Canada).


Get live captions in real time on iPad


You can stay up-to-date with the latest Apple News and feature availability here: Apple - Newsroom


Take care.


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Jan 4, 2023 3:47 PM in response to qbalin

Hello qbalin,


Thank you for posting to Apple Support Communities.


Live Captions (beta) is only available in English at this time.


Live Captions are available on supported models when the primary language is set to English (U.S.) or English (Canada).


Get live captions in real time on iPad


You can stay up-to-date with the latest Apple News and feature availability here: Apple - Newsroom


Take care.


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Live captions in French do not work for Facetime

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