Apple TV has lost its resume capability. I go back to a show and it begins at episode 1 beginning.

How do I fix this?

Posted on Jan 3, 2023 10:27 AM

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Question marked as Top-ranking reply

Posted on Jan 3, 2023 11:43 AM

On what device do you have the Apple TV app where this is happening?

Verify that you are still signed in with the Apple ID account that has the subscription or purchases.


Possibly there is something off about your account that this information isn’t stored.

Watch progress is to be stored online as an account property. Please contact the Apple Support staff about why it isn’t working for you, and what they or you can do about it. Contact Apple for support and service (phone numbers) or start your support request online (chat/​email/​callback).

2 replies
Question marked as Top-ranking reply

Jan 3, 2023 11:43 AM in response to kwgore

On what device do you have the Apple TV app where this is happening?

Verify that you are still signed in with the Apple ID account that has the subscription or purchases.


Possibly there is something off about your account that this information isn’t stored.

Watch progress is to be stored online as an account property. Please contact the Apple Support staff about why it isn’t working for you, and what they or you can do about it. Contact Apple for support and service (phone numbers) or start your support request online (chat/​email/​callback).

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Apple TV has lost its resume capability. I go back to a show and it begins at episode 1 beginning.

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