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alissavushaj Author

Level 1

6 points

PHONE BROKE

My iPhone doesn't turn on its just a black screen with green glitches, I have tried to force reset many times but it won't turn on.

iPhone 12

Posted on Jan 3, 2023 12:43 AM

Top-ranking reply

ProustGiulio

Level 10

208,596 points

Posted on Jan 3, 2023 12:50 AM

If you already tried (to no avail) a forced restart of your iPhone, it might be a hardware (battery? screen? other internal component?) failure but we, just users like you, cannot diagnose that issue remotely, sorry.

I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio

(*) You can do it:

Online:--> Genius Bar Reservation and Apple Support Options - Apple;
Contacting a local Apple Store or AASP among the list provided above;
Using the "Apple Store" app, available and downloadable from AppStore.

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PHONE BROKE

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