Black screen

My Apple series 6 watch has gone black screen.

I can’t rest it.


Tried everything to fix it!

Apple Watch Series 6, watchOS 7

Posted on Jan 2, 2023 07:16 PM

Reply
1 reply

Jan 3, 2023 07:28 PM in response to tyjana299

Hey there tyjana299,


Thanks for visiting the Apple Support Communities. If you are unable to get your Apple Watch to power on or charge, you can use the steps below. They are taken from the Apple Support article If your Apple Watch won't charge or it won't turn on - Apple Support, which addresses this issue directly:


Find out if your Apple Watch is charging

When you connect your Apple Watch to its charging cable and power, a lightning bolt green lightning bolt should appear on the screen.

If your Apple Watch with watchOS 9 is in Low Power Mode, the icons, time, and day shown below all appear in yellow.
Apple Watch showing charging icon 
Apple Watch showing time 
Apple Watch showing charging screen 
If your watch requires charging, a red lightning bolt red lightning bolt appears on the screen. (You might need to press the side button to make the watch face appear.) When your watch is charging, the red lightning bolt red lightning bolt changes to a green or yellow lightning bolt green lightning bolt. If your screen is blank or the charging cable icon and a red lightning bolt red lightning bolt appear on the screen, charge your watch for up to 30 minutes. 
Apple Watch showing icon that indicates the watch needs to be connected to power 
Apple Watch showing that the watch has been connected to power
Apple Watch showing Power Reserve mode 

Get help if your Apple Watch won't charge

If your Apple Watch won't charge, or a message on your watch says that charging with this accessory isn't supported, try these tips: 

• Make sure that you're using the Apple Magnetic Charging Cable or USB-C Magnetic Fast Charging Cable that came with your Apple Watch.
• Make sure that you plug the Apple Magnetic Charging Cable or USB-C Magnetic Fast Charging Cable all the way into the USB Power Adapter, then make sure that you plug the adapter all the way into a power outlet.
• If you use a third-party charging stand, use the charging cable that shipped in the box with your Apple Watch.
• Completely remove any plastic wrap from both sides of the charger. 
Apple Watch charging cable
• Make sure that the back of your Apple Watch and the magnetic charger are clean.
• Reposition the back of your Apple Watch on the charger. When the charger's magnets align correctly with your Apple Watch, a green or yellow lightning bolt green lightning bolt should appear on the watch face.*
• Try a different Apple Watch Magnetic Charging Cable or USB-C Magnetic Fast Charging Cable, and a different USB Power Adapter. If your Apple Watch is out of power, you might need to wait a few minutes for the lightning bolt green lightning bolt to appear after you start charging your device. 
• If your Apple Watch still won't charge, force it to restart. Press and hold both the side button and Digital Crown for at least 10 seconds, or until the Apple logo appears.


Should you still not be able to get your Apple Watch to power on, please reach out to Apple Support directly. They will have access to additional tools and resources to further assist moving forward. You can do that here: Get Support.


Have a lovely day.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Black screen

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.