rayshapiro Author

Level 1

8 points

Unclickable areas on screen

To Whom It May Concern---

I have a MacBook Pro running macOS Monterey on it and I am currently experiencing (2) 1" tall x the width of my screen bands at the bottom of my MacBook Pro which are not clickable within any application. When I click in these zones either nothing happens (when only one application is open) or the current application screen will disappear and the application screen below pops up with the same dead area in those bands. Please let me know what the fix is. Thank you. The following is my system hardware and software info.:

Computer: MacBook Pro (16-inch, 2019)

macOS: Monterey v. 12.5.1

Best-- Ray

MacBook Pro

Posted on Jan 2, 2023 03:41 PM

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Top-ranking reply

Community Specialist

Posted on Jan 3, 2023 05:04 PM

Hello rayshapiro,

Thanks for asking the Apple Support Communities about issues on the Mac screen.

Is it due to your resolution? Change your Mac display's resolution - Apple Support

If not, then your display needs to be checked at an Apple Authorized Service Provider or Apple Store.

Thanks.

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3 replies

Top-ranking reply

Community Specialist

Jan 3, 2023 05:04 PM in response to rayshapiro

Hello rayshapiro,

Thanks for asking the Apple Support Communities about issues on the Mac screen.

Is it due to your resolution? Change your Mac display's resolution - Apple Support

If not, then your display needs to be checked at an Apple Authorized Service Provider or Apple Store.

Thanks.

Reply

Level 10

100,105 points

Jan 4, 2023 02:22 AM in response to rayshapiro

Often times, bug fixes are brought in with updates to Monterey.

Q - Computer: MacBook Pro (16-inch, 2019) macOS: Monterey v. 12.5.1 released Aug 17, 2022

A - 2 links below are worth the users attention and may or may not bring the Fixes to this issue

Keep your Mac up to date

About the security content of macOS Monterey 12.6.2 - Apple Support (CA)

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Jan 4, 2023 01:51 AM in response to rayshapiro

I assume that you have already restarted your mac.

If you did, and the issue persists, try restarting in Safe Mode and testing. Same problem, or does it work correctly in Safe Mode?

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Unclickable areas on screen

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