i cannot get any emails on my phone, ipad and my computer what should i do


I cannot get any emails since December 27 2022 on phone, iPad and

computer


Posted on Jan 2, 2023 12:27 PM

Reply
1 reply

Jan 3, 2023 02:44 PM in response to flowerpott

Hey flowerpott,


If this is happening for all email accounts across all devices, you may be having some form of internet problem. Are you only attempting to check one email account or are there multiple accounts? If it's a single account, you may need to check with the email service provider to ensure that there isn't an outage and that your account is in good standing. If the account is an iCloud account, make sure that you check the following items first:


  1. "Check the system status of iCloud Mail.
  2. Check that you turned on iCloud Mail:
    • On your Mac, open the Mail app then choose Mail >Preferences. Click Accounts, then select your iCloud account in the sidebar. Under Account Information, make sure that the account is turned on and the status is online. 
    • On your iPhone, iPad, or iPod touch, go to Settings > [your name] > iCloud and check that Mail is turned on. 


Make sure you that haven't exceeded your iCloud storage limit. If you exceed your iCloud storage limit, learn how to make more space available in iCloud. 


Make sure that you're using the latest version of software on your device. "


This info comes from the If iCloud Mail isn't working page. Continue working through the steps on that page based on the device you use to access iCloud Mail.


If the issue is something else, please provide us with more details on the specifics of what is happening, and we'll see how we can help out.


Take care.




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i cannot get any emails on my phone, ipad and my computer what should i do

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