Apple Watch crown

Hi Imcelnea,

Let's make sure you're able to use the Digital Crown as expected. Press or rotate the Digital Crown covers what you're able to do using the Digital Crown.

• "Press to see the watch face or Home screen. 
• Double-click to return to the last app. 
• Press and hold to use Siri. 
• Turn to zoom, scroll, or adjust what's on the screen.
• Press and hold to unlock the screen after a water workout."

To confirm, are you unable to use the Digital Crown to complete one of the actions above? If so, which one? The more details you're able to provide, the better equipped we'll be to assist.

Regards.

Thanks for replying, Imcelnea, and that additional info, it really helps! At this point we recommend seeking service for your Apple Watch and you can start this process here:

Apple Watch Service & Repair - Apple Support

Have a great day and thanks for using the Apple Support Communities!