Google map not working properly after the update in car play

Hi girish189,

Thank you for participating in the Apple Support Communities. We understand Google Maps isn't working properly in CarPlay since the iOS update. This article has some relevant steps when an app isn't working right: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open.

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Close and reopen the app

Force the app to close. Then open the app to see if it works as expected.

Restart your device

Restart your iPhone or restart your iPad. Then open the app to see if it works as expected.

Check for updates

To see if updates are available for the app, open the App Store, tap your profile icon, then scroll down to see if updates are available. If updates aren't available for the app, update the software on your iPhone or iPad.

Delete the app, then redownload it

Delete the app. When you do this, you might lose data that was stored in the app. Then redownload the app. Then check to see if the problem with the app is fixed.

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Also, this article has some steps for when Maps isn't working and they should be helpful with Google Maps as well: If Maps isn't working on your Apple device.

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If you can't find your current location on your iPhone, iPad, or iPod touch

• Turn on Location Services and Location Access for Maps. In the Settings app, tap Privacy, then tap Location Services. Make sure Location Services is on, and make sure Maps is set to While Using the App or Widgets.
• Set the date, time, and time zone correctly on your device. In the Settings app, tap General, then tap Date & Time. If possible, turn on Set Automatically.
• Turn on cellular data or Wi-Fi so that you have an active connection. In the Settings app, tap Wi-Fi or Cellular, then select a network or cellular plan.

Location Services uses GPS, Bluetooth, crowd-sourced Wi-Fi hotspots, and cellular towers to determine your location. If you still can't find your current location in Maps, close the Maps app and reopen it. You can also try to restart your iPhone, iPad, or iPod touch.

Learn more about Location Services on your iPhone, iPad, or iPod touch.

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If the issue continues after you've tried those steps, we recommend contacting Google support for further assistance. Here's how to contact an app developer if needed: How to contact an app developer.

Take care.

Hello girish189,

For difficulties related to CarPlay you'll want to take the additional steps below:

1. Check your connection to your CarPlay stereo:

• If you have a wired connection, try connecting again with a different USB cable to a different USB port if you have one.

• If you have a wireless connection, make sure that Wi-Fi and Bluetooth are enabled under Settings > Wi-Fi and Settings > Bluetooth.

2. Restart your iPhone and your car. 

3. Make sure that Siri is on.

4. Go to Settings > General > CarPlay, tap your car, then tap Forget This Car. Then set up CarPlay again.

5. Make sure that your CarPlay stereo is using the latest firmware from the car manufacturer. Check your car's manual for more information.

You can also find those steps in this resource: If you need help with CarPlay

If you continue to experience issues with just Google Maps while using CarPlay, you'll want to reach out to Google Support: Google Help They'll be in the best position to troubleshoot their particular app further.

Take care.