Apps don’t work on network data

Hello Freda,

This article explains how to adjust the settings on his article to allow for cellular data to be used for different processes, including apps: View or change cellular data settings on iPhone. Follow this guidance to set cellular data use for apps and services:

• "Go to Settings > Cellular, then turn Cellular Data on or off for any app (such as Maps) or service (such as Wi-Fi Assist) that can use cellular data.
• If a setting is off, iPhone uses only Wi-Fi for that service.
• Note: Wi-Fi Assist is on by default. If Wi-Fi connectivity is poor, Wi-Fi Assist automatically switches to cellular data to boost the signal. Because you stay connected to the internet over cellular when you have a poor Wi-Fi connection, you might use more cellular data, which may incur additional charges depending on your data plan. See the Apple Support article About Wi-Fi Assist."

Let us know if we can help with anything else at all or if this doesn't settle your issue so we can look into this further with you. Thanks and have a fabulous day!

We're happy to hear the issue is resolved, fredafromdurban. Please reach out if you have any other questions.

Regards.