Group messaging an Android

Why can’t I group message when there is an Android user in the group?


I could with my older phone but just upgraded to a 14 pro and now can’t.

Posted on Jan 1, 2023 06:20 PM

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Posted on Jan 1, 2023 06:22 PM

Why: Because Verizon screwed up. What to do: When you activate an iPhone 14 on Verizon their automated system does not set up MMS correctly. To fix it you need to call Verizon tech support (611 on your phone), tell the nice representative who answers that you need to speak to a senior tech to fix a problem with the provisioning of MMS on your account. This is a universal problem with the iPhone 14 provisioning by Verizon, so the tech should know how to fix it. And hopefully the 1st tier reps will eventually learn also.

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Question marked as Top-ranking reply

Jan 1, 2023 06:22 PM in response to cweave01

Why: Because Verizon screwed up. What to do: When you activate an iPhone 14 on Verizon their automated system does not set up MMS correctly. To fix it you need to call Verizon tech support (611 on your phone), tell the nice representative who answers that you need to speak to a senior tech to fix a problem with the provisioning of MMS on your account. This is a universal problem with the iPhone 14 provisioning by Verizon, so the tech should know how to fix it. And hopefully the 1st tier reps will eventually learn also.

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Group messaging an Android

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