Not getting WhatsApp notifications until I open WhatsApp

Since last 3-4 days, I am not receiving WhatsApp notifications from anyone if they send a message on WhatsApp, I can only see them when I explicitly open WhatsApp.


I tried lot of different suggestions available on internet but none of them is working.

iPhone 7, iOS 15

Posted on Jan 1, 2023 05:11 AM

Reply
1 reply

Jan 2, 2023 11:11 AM in response to devangpatel9

Hi devangpatel9,


Welcome to Apple Support Communities. We understand that you're having an issue with receiving notifications from WhatsApp. We'd like to help.


It sounds like you've isolated this issue to WhatsApp. In this instance these steps would be the best to help you with this issue.


If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open
If an app on your iPhone or iPad doesn't work as expected, try this.

1. Close and reopen the app
Force the app to close. Then open the app to see if it works as expected.
 
2. Restart your device
Restart your iPhone or restart your iPad. Then open the app to see if it works as expected.
 
3. Check for updates
To see if updates are available for the app, open the App Store, tap your profile icon, then scroll down to see if updates are available. If updates aren't available for the app, update the software on your iPhone or iPad.
 
4. Delete the app, then redownload it
Delete the app. When you do this, you might lose data that was stored in the app. Then redownload the app. Then check to see if the problem with the app is fixed.
 
Get more help

* If the App Store itself is not responding, contact Apple Support for your iPhone or for your iPad.
* If you found the app on the App Store, contact the app developer. If the app is made by Apple or came with your iPhone or iPad, contact Apple Support for your iPhone or for your iPad.
* If you bought the app recently and you no longer want it, you can also request a refund.


It's possible that you may need to contact WhatApp after that.


Let us know how that goes.

Cheers!



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Not getting WhatsApp notifications until I open WhatsApp

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