Imac late 2015 / i7 / 16GB RAM keeps crashing

My imac (late 2015 / i7 / 16GB RAM) started crashing after I upgraded to Monterey. And this went up to 2-3 times per hour after I (tried to, not successfully but that's another story) to install Windows via Bootcamp. I must say I have the fusion drive split (SSD = 128GB / HDD 2TB) and, at most of the crashes, I didn't run something CPU / GPU / RAM intensive.

I tried reinstalling MacOS but nothing changed. Should I downgrade the MacOS, rebuild the fusion drive or it's something else (maybe hardware bound)?

I attach the last crash report.


Posted on Dec 31, 2022 01:50 PM

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5 replies

Dec 31, 2022 04:35 PM in response to marios246

I believe you should create an EtreCheck report. EtreCheck is a simple, helpful utility to diagnose and identify both software and select hardware issues.


If your Mac is experiencing an issue, such as poor performance or running slowly, kernel panics, apps freezing or quitting unexpectedly, storage issues, and many more, generating an EtreCheck report is a great place to start for troubleshooting issues with your Mac while getting help at Apple Support Community. EtreCheck was developed by a highly respected member of these very Apple Support Community forums, and it is trusted by many users.


Downloading


To get started, download EtreCheck:


https://etrecheck.com/en/welcome.html


Click “download” on the site. The app will be downloaded to your Mac to your downloads location, which is the “Downloads” folder by default. This can be accessed by going to the Finder > Go (in the top menu bar) > Downloads.


Open the app, and generate a report


Open the downloaded application, and follow the initial steps to open the app. Choose a problem in the drop-down menu, and click Start. Creating a report typically takes 2-4 minutes on a healthy Mac.


View your report, and upload a copy to Apple Support Community


Once you have your report generated, you can upload it to Apple Support Community for us to review and provide suggestions. Please refer to this document with instructions for uploading your report and using the “Additional Text” function of Apple Support Community:


How to use the Add Text Feature When Posting Large Amounts of Text, i.e. an Etrecheck Report - Apple Community.


If you need help in the meantime, please let us know!


Jack

Dec 31, 2022 01:51 PM in response to marios246

Try and boot your Mac in to the safe mode to see if the problem persists


Start up your Intel-based Mac in safe mode

  1. Turn on or restart your Mac, then immediately press and hold the Shift key until you see the login window.
  2. Log in to your Mac.
  3. You might be asked to log in again.
  4. On either the first or second login window, you should see “Safe Boot” in the menu bar.


Dec 31, 2022 05:21 PM in response to marios246

It looks like a bad or incompatible RAM. When did you add or upgrade the RAM modules?

Try removing any aftermarket modules and testing it with only the 2 original factory modules.


You have WD Drive Utility software installed. What are you using that WD software to do?

The Utility may not be causing a problem, but it is unnecessary and should removed ASAP.

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Imac late 2015 / i7 / 16GB RAM keeps crashing

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