My kids app limits disappear on their own. My kids downtime turns off on its own. My kids do not know the passcode. I have tried changing it to make sure. How do I fix this problem?
iPhone 13 Pro, iOS 16
Hello caityberg,
Let's use the steps below to make sure all devices involved are up to date:
1. Back up your device using iCloud or your computer.
2. Plug your device into power and connect to the internet with Wi-Fi.
3. Go to Settings > General, then tap Software Update.
4. If you see more than one software update option available, choose the one that you want to install.
5. Tap Install Now. If you see Download and Install instead, tap it to download the update, enter your passcode, then tap Install Now. If you don't know your passcode, learn what to do.
You can also find those steps in this resource: Update your iPhone or iPad Updating can help to further isolate a potential software conflict.
Should that behavior still persist, you'll want to reach out to Apple Support: Contact - Official Apple Support They'll be in the best position to look into this further.
Take care.
My kids app limits disappear on their on and downtime turns off randomly. My kids do not know the password. How do I stop this from happening?
