Storage - Loading items
I have been trying to see what documents are taking up the most storage on my MacBook, but it never actually "Loads the items" it is claiming to load. Has anyone figured out how to fix this issue?
MacBook Air, macOS 13.1
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User profile for user:
ArmMan1016
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Community Specialist
HI there jarom16,
Welcome to Apple Support Communities. We suggest booting the MacBook in safe mode, and then checking the storage. Doing so will help isolate any issues that might be software related. The steps to do so are found in the Apple Support article: How to use safe mode on your Mac
Apple silicon
1.Shut down your Mac.
2.Turn on your Mac and continue to press and hold the power button until you see the startup options window.
3.Select your startup disk, then press and hold the Shift key while clicking “Continue in Safe Mode.”
4.Log in to your Mac. You might be asked to log in again.
Intel processor
1.Turn on or restart your Mac, then immediately press and hold the Shift key as your Mac starts up.
2.Release the key when you see the login window, then log in to your Mac.
3.You might be asked to log in again. On either the first or second login window, you should see ”Safe Boot” in the upper-right corner of the window.
Let us know the outcome, and we can go from there if needed.
We hope this helps you.