Problem with mouse shortcuts and show desktop function

Hi, I have a problem that I don't understand why it happens, I just bought a 14-inch macbook pro, I use a bluetooth mouse and I configure show desktop shortcut on one of its buttons, but after a while it stops working without reason, In another mouse button I have the mission control shortcut and it works fine.


I have tried to change the button but this problem only happens with the show desktop, any ideas?

MacBook Pro 13″

Posted on Dec 29, 2022 9:00 AM

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Dec 30, 2022 11:59 AM in response to DennGuez

Hello DennGuez,


Welcome to Apple Support Communities!

We want to help ensure your mouse and macOS as working properly together.

As this sounds like a software retailed issue, let's make sure you have all pending updates installed.

This can help make sure macOS is working as expected. Use these steps to check for updates: Update macOS on Mac - Apple Support

"Use Software Update

Before installing new software, it's a good idea to back up your Mac.

  1. From the Apple menu  in the corner of your screen:
    • Choose System Settings. Then click General in the sidebar, and Software Update on the right.
    • Or choose System Preferences. Then click Software Update.

2. If Software Update finds new software, click the Update Now or Upgrade Now button to install it.

3. Enter your administrator password, if asked. During installation, your Mac might restart, and you might see a progress bar or blank screen several times.

If Software Update says that your Mac is up to date, then no new software is currently available for your Mac model. Software Update shows only updates and upgrades that are compatible with your Mac."

If this mouse is not made by Apple, be sure to check for any pending firmware or software updates for it as well. You might need to contact the manufacturer for more details if needed.

We hope these steps can help isolate and resolve the issue so you can keep the buttons working on the mouse as expected.

Cheers!

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Problem with mouse shortcuts and show desktop function

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