mathmos33 Author

Level 1

4 points

Invite a new family member to access and control my Home environment (iOS/iPadOS etc 16.2, new Home platform)

Doesn't work for me... do I need to completely wipe out my home and create a new one from scratch on 16.2 ? (invitations seems to have been sent, but actually are never received... ,-((

Wkr.

iPad (10th gen) WiFi

Posted on Dec 29, 2022 01:58 AM

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1 reply

Community Specialist

Dec 30, 2022 07:17 AM in response to mathmos33

Hello mathmos33,

We understand that your family members are not able to receive your home invitation. The following steps may be able to hep resolve this issue:

1. On the invited user's iPhone or iPad running iOS or iPadOS version 16.2, open the Home app and tap the More button to see a list of homes.

2. On the invited user's iPhone or iPad, remove homes that don't have accessories. Tap a home to select it, tap the More button , select Home Settings , scroll down, and tap Remove Home. If the invited user has a home with accessories, contact Apple Support.

3. Restart the invited user's and home owner's iPhone or iPad, and restart all Apple TV and HomePod devices in the home.

4. On the home owner's iPhone or iPad, open the Home app and remove any pending invitations to the invited user. Tap the More button , select Home Settings , tap the guest's name, and tap Cancel Invitation.

5. Resend the invitation to share control of the home to the invited user.

Make sure the invited user accepts the invitation within 3 hours or the invitation expires. If the invitation expires, complete steps 3-5 again.

More details here: If you can't access a home or accept an invitation in the Home app

We hope this helps.

Take care.

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Invite a new family member to access and control my Home environment (iOS/iPadOS etc 16.2, new Home platform)

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