Cardio Fitness Not Tracked

My Apple Watch stopped tracking my cardio fitness level around August of 2021 according to the health app. I don’t remember changing any settings and now I can’t figure out how to fix it so it can start tracking it again. Can someone help?

Posted on Dec 28, 2022 05:41 PM

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6 replies

Dec 29, 2022 02:59 AM in response to Shea82

I can only suggest first you check your details are complete and correct in Watch app, My Watch, Health, Health details as it needs these to calculate.

and preferably 'Mirror my iphone 'is turned on.

I assume you have been getting activity rings?

If the above does not help then the next activities are procedures for naughty Watches in general.


First force restart the Watch

i.e. press and hold both the side button and Digital Crown for at least 10 seconds, then release both buttons when you see the Apple logo.

 

Then Force Restart the paired iphone   Force restart iPhone – Apple Support which may not be an obvious thing to do.

 

If that is no help

 Unpair and erase your Apple Watch

and then

Set up your Apple Watch

 If no better you may want to unpair then set up without restoring the backup.

You may also want to make sure the software on the watch is up to date.

Update your Apple Watch

 

If you've completed that troubleshooting and the issue is still not resolved, Contact Support.

 

Click here > Contact - Official Apple Support

or phone numbers 

Click here > Contact Apple for support and service - Apple Support

 

 


Dec 29, 2022 02:14 AM in response to LD150

Hey LD150. Thanks for the response. I ran 2 to 3 times a week all during spring and summer of 2022. None of them were tracked. I will admit that most of the runs were through the Nike Run Club App. There were a few times I used the apple fitness app when NRC on phone wouldn’t sync with my watch. Either way, none of them were tracked in cardio fitness.

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Cardio Fitness Not Tracked

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