AirTag not pinging on nearby iphone

I have an AirTag on my Apple ID. My husband and I were trying to test the AirTag. I left with my phone and he stayed near the AirTag. I tried to use Find My to see if it would show the AirTag location by pinging off of his phone. It did not. Can someone please explain to me how this is supposed to work? So far, I can only see the AirTag location if I’m at the same location.

iPhone 13 Pro Max

Posted on Dec 28, 2022 04:35 PM

Reply
1 reply

Dec 29, 2022 01:21 PM in response to Dogmom1214

Hey Dogmom1214,


"With AirTag, you can keep track of everyday items like your keys or a backpack. " For more details, click here: Find your keys, backpack, and more with AirTag.


If an item that has an AirTag attached to it is misplaced, you can use Find My app to see its location, get directions, or see last known location. For steps on how to see your AirTag, review the steps below. The steps are also included in the article above.


1. Open the Find My app, then tap the Items tab.
2. Choose the AirTag you want to locate in the Items list.
• If the AirTag is within range of your device or the Find My network recently detected it, you see it on the map. An updated location and timestamp appears under its name.
•If the AirTag isn't within range of your device or any devices in the Find My network, you see its last known location and timestamp. To be notified when your AirTag is within range of your device or detected by the Find My network, turn on Notify When Found under Notifications. 


Take care.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

AirTag not pinging on nearby iphone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.