cannot airprint with verizon home internet, is there something that can be done?

cannot airprint with verizon home internet, is there something that can be done?

iPhone 14 Pro, iOS 16

Posted on Dec 27, 2022 11:50 AM

Reply
2 replies

Dec 28, 2022 02:21 PM in response to Tusc1977

Hey there, and welcome to Apple Support Communities Tusc1977,


We can certainly understand your concern and see you came to us from the article Connect an AirPrint printer to a Wi-Fi network.


We recommend checking out these steps from the above article for more information on how to connect your devices in order to use the AirPrint feature.


" This general information isn't specific to any particular AirPrint printerFor detailed steps, check the printer's documentation or contact the printer's manufacturer. All Wi-Fi printers need a properly configured Wi-Fi network and the name (or SSID) and password of that network.


If the printer has a built-in display

Printers with a touchscreen or other built-in display (control panel) generally expect you to use that display to select or enter the name and password of your Wi-Fi network. Check the printer's documentation for details.


If the printer uses Wi-Fi Protected Setup (WPS)

If your Wi-Fi router isn't made by Apple, check the router’s documentation for details about how to add a WPS printer.

If your Wi-Fi router is an AirPort Base Station:

  1. Open AirPort Utility, which is in the Utilities folder of your Applications folder. 
  2. Select your base station in AirPort Utility, then enter the base station password, if prompted.
  3. From the menu bar, choose Base Station > Add WPS Printer.
  4. Select either "First attempt" or "PIN" as the type of WPS connection to allow. Then click Continue.
    • If you selected "First attempt," push the WPS button on the printer. When the printer's MAC Address appears in AirPort Utility, click Done.
    • If you selected "PIN," enter the printer's PIN number, which should be listed in the printer's documentation. Then click Continue. When the printer's MAC Address appears in AirPort Utility, click Done.

5. Quit AirPort Utility.

If the printer can connect to your Mac via USB

You may be able to use a USB connection to set up Wi-Fi printing:

  1. Connect the printer to your Mac using the appropriate USB cable.
  2. Install the Mac software that came with the printer, and make sure that it includes a printer setup assistant. 
  3. Use the printer setup assistant to connect the printer to your Wi-Fi network. Check the printer's documentation for details.
  4. Disconnect the USB cable from the printer and Mac. The printer should remain connected to the Wi-Fi network.

If the printer can create an ad-hoc Wi-Fi network

You may be able to use the printer's own ad-hoc Wi-Fi network to set up Wi-Fi printing:

  1. Install the Mac software that came with the printer, and make sure that it includes a printer setup assistant.
  2. Make sure that the printer's ad-hoc Wi-Fi network is turned on. Check the printer's documentation for details.
  3. Open the Wi-Fi menu on your Mac by clicking the Wi-Fi icon in the menu bar, then select the name of the printer’s ad-hoc Wi-Fi network. While your Mac is on the printer's network, your Mac won't be able to connect to the Internet or other services on your regular Wi-Fi network.
  4. Use the printer setup assistant to connect the printer to your Wi-Fi network. Check the printer's documentation for details. The printer may restart before it connects to the network.
  5. Return to the Wi-Fi menu on your Mac and switch back to your Wi-Fi network. "


We also recommend checking out this link on how to use the AirPrint feature on your iPhone as well: Use AirPrint to print from your iPhone or iPad - Apple Support


These steps will help ensure your device is working with ease and can fix common issues like the ones you’re experiencing.


Kindest regards!

Dec 28, 2022 03:15 PM in response to Tusc1977

Hi,


Any information about the exact printer model?


With AirPrint, the normal way of connecting the printer and an iPhone is via a Wi-Fi router (infrastructure mode).


If there is a problem with AirPrint device discovery, and all settings are OK, you could try the following procedure (in this order, with these waiting times): Power off the Wi-Fi router, the printer, the iPhone, and all other connected devices/computers. Wait two to three minutes. Power on the router. Wait two to three minutes. Power on the printer. Wait a minute or two. Power on the iPhone. Finally, power on all other devices/computers.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

cannot airprint with verizon home internet, is there something that can be done?

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