My iCloud backup keeps turning off right when I turn it on.
I turn on my iCloud backup toggle switch, it turns right back to off. Why?
Question marked as
User profile for user:
Bill_T1
User level:
Community Specialist
Hi 3njennn,
One possible reason that feature can't be enabled is your device has a profile installed from your company, education department, or that you added which prevents iCloud backups. The article Install or remove configuration profiles on iPhone offers steps to check and remove said profiles if applicable:
"Install or remove configuration profiles on iPhone
Configuration profiles define settings for using iPhone with corporate or school networks or accounts. You might be asked to install a configuration profile that was sent to you in an email, or one that’s downloaded from a webpage. You’re asked for permission to install the profile and, when you open the file, information about what it contains is displayed. You can see the profiles you have installed in Settings > General > VPN & Device Management. If you delete a profile, all of the settings, apps, and data associated with the profile are also deleted."
If this was added by your company or education group, check with them before removing it.
Regards.