I’m not receiving the notifications to approve or decline app downloads

I’m trying to setup an iPad for my son. I’ve attempted adding apps but it says sent to parent to approve, however I haven’t received any notifications to approve or decline app downloads



iPad, iPadOS 16

Posted on Dec 25, 2022 6:23 PM

Reply
1 reply

Dec 27, 2022 12:58 PM in response to grady264

Hi grady264,


Thanks for connecting with us here in Apple Support Communities. You've reached us from a great article son how to set up Ask to Buy on your son's device. Were you able to follow all those steps listed here? See: Approve what kids buy with Ask to Buy


If so, and if it's still not working you'll want to check out this article as it may address the issue you're facing: If Ask to Buy isn't working


If your Ask to Buy requests are missing

If you miss an Ask to Buy notification, you can find the request in Notification Center on your iPhone, iPad, iPod touch, or Mac. If you still don't see your Ask to Buy requests, check your Family Sharing settings, check which Apple ID you're signed in with, and make sure that you're on a supported device.
Open Notification Center on your iPhone, iPad, or iPod touch
Look for Ask to Buy requests in the Family section of Notification Center. 
From the Lock Screen, swipe up from the middle of the screen.
From any other screen, swipe down from the center of the top of your screen.

Open Notification Center on your Mac
Ask to Buy requests show up at the top of Notification Center on your Mac. 
Click the date in the upper right corner of your screen or swipe left with two fingers from the right edge of your trackpad. Notifications show up at the top of Notification Center.


Cheers.


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I’m not receiving the notifications to approve or decline app downloads

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