I can’t sign in on iMessage or FaceTime on iPad

Hello Paigeyy250,

For difficulties with signing into iMessage and FaceTime, you'll want to take the steps below:

Check your device settings

1. Make sure that you’re connected to a cellular data or Wi-Fi network. 

2. If you're using an iPhone, you need SMS messaging to activate your phone number with iMessage and FaceTime. Depending on your carrier, you might be charged for this SMS.

3. Go to Settings > General > Date & Time and make sure that your time zone is set correctly.

Turn off and restart iMessage and FaceTime

1. Go to Settings > Messages and turn off iMessage.

2. Go to Settings > FaceTime and turn off FaceTime.

3. Restart your device:

iPad

4. Turn iMessage and FaceTime back on.

Still not activated after a day? 

It might take up to 24 hours to activate iMessage and FaceTime. If the issue continues after 24 hours, follow these steps:

1. Make sure that your device has the latest version of iOS or iPadOS.

You can also find those steps in this resource: If you can’t turn on or sign in to iMessage or FaceTime

Should you still be unable to sign into iMessage or FaceTime, you'll want to reach out to Apple Support: Contact - Official Apple Support They'll be in the best position to look into this further.

Take care.