apple music not recognizing my subscription on my new phone

Just upgraded my phone and apple music is not recognizing my already paid for subscription.

Posted on Dec 25, 2022 5:07 AM

Reply

Top-ranking reply

Bamboo_Kaiju

Level 1

15 points

Posted on Dec 25, 2022 7:12 AM

Try signing out of your account and signing in again. Go to Settings, tap your name, scroll down to the bottom, then tap the Sign Out button.

View in context

Similar questions

Apple Music 3-month free subscription not showing up on new iPhone 16 Pro I bought the new iPhone 16 Pro and my Apple Music free subscription of 3 months doesn’t shows up [Re-Titled by Moderator]
1031 1
Why won't my Apple Music work when I have a six-month free subscription? Why is my apple music not working and i have 6 free months subscription I really need help please 😭 [Re-Titled by Moderator]
244 0
Can’t access Apple Music, even though I have a subscription I have an Apple Music subscription but can’t access Apple Music on my new iPhone 14. It just keeps asking me to take out a plan. I can’t see how I can get round this. Any ideas?
3898 1

1 reply

Top-ranking reply

Bamboo_Kaiju

Level 1

15 points

Dec 25, 2022 7:12 AM in response to bpalexander

Try signing out of your account and signing in again. Go to Settings, tap your name, scroll down to the bottom, then tap the Sign Out button.

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

apple music not recognizing my subscription on my new phone

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up