I purchased a MacBook Air 13.3" computer July 2, 2022 from Costco. At the same time, I purchased AppleCare for the computer. The screen is damages and has pixelation at the bottom of the screen. How do i make a claim to replace the screen.

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I purchased a MacBook Air 13.3" computer July 2, 2022 from Costco. At the same time, I purchased AppleCare for the computer. The screen is damages and has pixelation at the bottom of the screen. How do i make a claim to replace the screen.

I purchased the AppleCare+ when I purchased the Macbook Air computer on July 2, 2022. The screen got damaged, and I would like to make a claim and get the screen replaced. What is the process to get a replacement screen?

MacBook Air 13″, macOS 12.3

Posted on Dec 24, 2022 01:37 PM

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Answer 1

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babowa

Level 9

78,550 points

Dec 24, 2022 02:16 PM in response to pd2ski

As long as the Applecare plan is registered to your device, just contact Apple support with the link in the lower left corner and start a repair ticket. There is no "claim" to file other than that. You did register the plan, right?

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I purchased a MacBook Air 13.3" computer July 2, 2022 from Costco. At the same time, I purchased AppleCare for the computer. The screen is damages and has pixelation at the bottom of the screen. How do i make a claim to replace the screen.

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