Hello AirpodSolutions,
Thanks for posting in Apple Support Communities. We understand that you are experiencing an issue with the microphone on your AirPods. We'd like to help!
If you haven't already, try resetting your AirPods before testing again: How to reset your AirPods and AirPods Pro - Apple Support
- Put your AirPods in their charging case, and close the lid.
- Wait 30 seconds.
- Open the lid of your charging case, and put your AirPods in your ears.
- Go to Settings > Bluetooth. Or go to Settings > [your AirPods].
- If your AirPods appear there as connected, tap the More Info button
next to your AirPods, tap Forget This Device, then tap again to confirm. - If your AirPods don't appear there, continue to the next step.
5.Put your AirPods in their charging case, and keep the lid open.
6.Press and hold the setup button on the back of the case for about 15 seconds, until the status light on the front of the case flashes amber, then white.*
7.Reconnect your AirPods: With your AirPods in their charging case and the lid open, place your AirPods close to your iPhone or iPad. Follow the steps on your device's screen.
If those steps don't resolve the issue, we recommend reaching out to Apple Support directly: Contact - Official Apple Support
Take care.