iPhone 14 Pro won't receive or send group messages with a android phone in the group

iPhone 14 pro won't receive or send group messages with a android phone in the group.

I have been to Verizon store twice in person and a 1 hour and 30 min call with apple and so far no one can solve the issue. This is a new phone and my 1Phone 11 had no problems with this.


[Re-Titled by Moderator]


iPhone 14 Pro, iOS 16

Posted on Dec 22, 2022 11:16 AM

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Question marked as Top-ranking reply

Posted on Dec 22, 2022 01:19 PM

theers wrote:

iPhone 14 pro won't receive or send group messages with a android phone in the group.
I have been to Verizon store twice in person and a 1 hour and 30 min call with apple and so far no one can solve the issue. This is a new phone and my 1Phone 11 had no problems with this.

[Re-Titled by Moderator]

you'll need to call Verizon and speak toe someone higher up and not a salesperson, only Verizon can fix the issue, since MMS is their feature.

3 replies
Question marked as Top-ranking reply

Dec 22, 2022 01:19 PM in response to theers

theers wrote:

iPhone 14 pro won't receive or send group messages with a android phone in the group.
I have been to Verizon store twice in person and a 1 hour and 30 min call with apple and so far no one can solve the issue. This is a new phone and my 1Phone 11 had no problems with this.

[Re-Titled by Moderator]

you'll need to call Verizon and speak toe someone higher up and not a salesperson, only Verizon can fix the issue, since MMS is their feature.

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iPhone 14 Pro won't receive or send group messages with a android phone in the group

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