iPhone 14 Pro

how do I resolve focus issues with 3rd party apps , I just can’t get clear images when using the camera in 3rd party apps

iPhone 14 Pro

Posted on Dec 21, 2022 11:18 PM

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3 replies

Dec 23, 2022 11:15 AM in response to suliman247

Hi suliman247,


We'd recommend testing the issue in the Apple Camera app to isolate and see if the issue still occurs. If the issue occurs in the Apple Camera app, then let's complete the steps listed here: If the camera or flash on your iPhone, iPad, or iPod touch isn't working that are also listed below.


"Remove case, accessory, or film and test

  1. Remove any case, accessory, or film that might block the camera or flash or that places a magnet near the camera.
  2. Test the camera by trying to take a photo.
  3. Test the LED flash:
    1. Try the flashlight in Control Center on your iPhone or Control Center on your iPad. On an iPhone X or later or an iPad, swipe down from the upper-right corner of the screen. On an iPhone 8 or earlier, swipe up from the bottom edge of any screen.
    2. Tap the Flashlight button Flashlight icon.


If you want to try more steps on your own

If you prefer, here are some more steps you can try on your own if the camera isn't working. You might still need to contact Apple Support after following these steps. 

  1. If the photo is blurry, clean the front and back camera lenses with a microfiber cloth. If you see dirt or debris inside the lens or if the camera lens appears to be misaligned or blocked, contact Apple Support to discuss service options.
  2. Restart your iPhoneiPad, or iPod touch
  3. Test the camera again by taking a photo. If your device has a front and rear camera, check if one or both isn’t working. To switch cameras, tap the rotate button ."


If the issue is isolated only to a third party app, then we'd recommend deleting the app by completing the steps below that are also listed here: Delete apps on your iPhone, iPad, and iPod touch


"How to delete an app

  1. Touch and hold the app.
  2. Tap Remove App Remove App icon.
  3. Tap Delete App, then tap Delete to confirm."


You can download an app by completing the steps listed here: Redownload apps and games from Apple, that are also below.


"How to redownload apps on iPhone or iPad

  1. Open the App Store app.
  2. Tap the sign-in button  or your photo at the top of the screen.
  3. Tap Purchased.
  4. If you use Family Sharing, tap My Purchases or choose a family member’s name to see content that they purchased.
  5. Tap "Not on this [device]."
  6. Find the app that you want to download, then tap the download button .

Learn what to do if you can't redownload the app. If you can't find the app on your device, use the App Library to find the app."


Best regards.






Dec 25, 2022 07:26 PM in response to suliman247

Same issue, it’s annoying. I have no case on my phone now, had the same issue with the official leather case, which is opened back anyways like a lot of cases. I don’t see many lifeproof or otter boxes out there that enclose the camera.


Today trying to simply scan the barcode to add a Starbucks gift card I received in my app won’t work. Also when trying to scan a QR code in a retail app for products, like Best Buy for example, you have to hit a very specific distance for it to possibly focus, but if it’s too small you’re out of luck.


Not sure if it’s because of the hardware change but it’s in every third party app. Most suggestions out there tell you to remove your case, but that’s not the issue. I am sure a software fix could resolve. At this point though the iPhone 14 Pro just feels like you’re beta testing the device.


I will need to see who I know with a non pro iPhone to see if they have the same issue, but I am guessing not since that got the cameras from the 13? And that one didn’t have an issue. See if it gets fixed, if it’s up to the app developer, I don’t have high hopes.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPhone 14 Pro

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