Sync Library is greyed out in Music app and nonexisistent in iPhone settings

The Apple help article is useless because Sync Library is greyed out in the Music app on Mac and does not exist in Music settings on iPhone. 2/3 of my music is gone from my iPhone but still on Mac. Apple has no support documentation addressing this.

Posted on Dec 21, 2022 6:51 PM

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1 reply

turingtest2

Level 10

277,799 points

Dec 22, 2022 2:33 AM in response to Betyar

Do you have an active subscription to either the Apple Music or iTunes Match services? If not then those controls are not expected to appear, and you would typically sync media to your device using Finder. If needs be see this post on erratic syncing.

tt2

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Sync Library is greyed out in Music app and nonexisistent in iPhone settings

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