PDF Missing Pictures When Viewing in Preview

When I download a PDF file using Safari I often find that images are no included in the document. Current system: Mac Apple M1 max 2021, OSX Monterey 12.6

As an example:

https://www.pnas.org/doi/full/10.1073/pnas.0402992101

Clicking the PDF icon on the upper right will produces in the window an intact document. However:

1- When I click the upper right blue icon "Download" the document has text etc but figures which may be too large are omitted.

2- Trying to go around the problem with Safari -> File -> Export as PDF doesn't work only the first page cut off halfway is saved

3- Clicking " ..." more" and printing the document will preserve the figures but at the cost of losing word recognition; the file is saved as a series of pictures of each individual page.


Firefox does not appear to solve the problem: similarly the preview in the broswer gives an intact document the download (however done) truncates the larger images


This is something new, which I am also experiencing on the iPhone 7+ iOS 14.8

MacBook Pro 15″, macOS 10.12

Posted on Dec 21, 2022 03:06 PM

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3 replies

Dec 22, 2022 04:07 PM in response to basics123

Hello basics123,


Welcome to Apple Support Communities!

We want to help ensure you can view the PDF files without issue on your Mac.

We want to make sure you're taking these steps to view the PDF:

"See a PDF in Safari on Mac

Safari has a built-in PDF reader that automatically displays PDF documents right in the browser window. You don’t have to download and install a separate PDF reader app.

  1. In the Safari app  on your Mac, click the link to a PDF.
  2. Move the pointer to the bottom center of the browser window to see controls.
  3. To stop viewing the PDF, click the Back button  in the toolbar."

It sounds like you're taking the correct steps but still having an issue. Try a normal restart of the Mac as well as testing with another website to further isolate the issue.

If the issue continues, please reach out to an Apple Support Advisor for further assistance: Get Support

We hope taking these steps can help to resolve the issue when viewing PDF files.

Cheers!

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PDF Missing Pictures When Viewing in Preview

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