Music video not playing on iphone

I have a music video which will not play on my iPhone it will play however, on my MacBook Air. All other music videos play with no issue on my iPhone. BTW… It is published by a professional artist who has many other music videos on Apple Music - all play with no problem.

iPhone 12 Pro Max

Posted on Dec 21, 2022 07:59 AM

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1 reply

Dec 22, 2022 12:50 PM in response to lrossga

Hello lrossga,

Welcome to Apple Support Communities! It sounds like you need help with playing music videos on iPhone. We completely understand why you'd reach out, and are happy to help.

Have you tried restarting your iPhone? Restart your iPhone

Sometimes restarting helps. Also, have tried this on other iPhones? This will help us isolate the issue.

Please have a look and let us know if this helps!

Cheers!

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Music video not playing on iphone

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