Hi
I've looked at the previous post regarding the above and tried changing browsers and clearing the history on two sites. Any other ideas why I cannot log into my online bank account
iMac (24-inch, M1, 2021, 2 ports)
Yes, it does load to the logging-in page and a few times it has taken me to the page where my two accounts are but then it won't let me access the individual accounts. Yes it does have two factor iD
No issue logging into 2 Banks, 1 Investment Account, 1 Government Revenue Income Tax and 2 Credit Card websites.
Running 2 Apple Computers both with Ventura 13.1 and use Safari 16.2 or Firefox 108
Does the Bank sire in question site not load at all.
Does the Bank use Their version of 2 Factor Authorization where a SMS Text Message is required to validate your Identity ?
VPN connect ?
Any Third Party Security Software installed and used on the machine ?
Any Safari extension in play like Ad Blockers and such ?
Obviously, I do not have an account with this Institution by perhaps if you provide a link, we can have a look see ?
I do have a VPN connected and no other security software installed. Can't see any ad blockers on Safari. I do use Chrome, Opera, and Safari to browse. Not sure what you mean by a link to "this institution"
There are probably hundreds of thousands of Bank on the Internet.
The LINK would be the url web address pointing Directly to the problematic Bank
Much like the Link ( url )in the e-mail you received pointing to this question
If you turn off or disable the VPN, does the problem go away? (Per P.Phillips suggestion) I have this problem with a couple websites that will not allow the use of VPN's.
Just tried it and it worked. Hopefully solved the mystery.
Good work there 👍
Logging into online banking
