I'm trying to restore and do a factory reset on an old iPhone 5s I have gotten it to the screen that says iTunes with the cord and the arrow I can't figure out how to complete the process
iPhone 5s, iOS 12
Connect your phone using a Lightning cable to your computer. If your Mac has Catalina or later open Finder and click on the iPhone in the sidebar; a Summary screen will (eventually) appear in the Finder window. If you have an earlier version of Mac OS open iTunes and click on the iPhone icon it the top bar.
If it doesn’t appear see this Apple support link→If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support
Or watch this companion video ⬇️
After restoring the phone using one of the methods above you can restore your most recent backup.
Connect your phone using a Lightning cable to your computer. If your Mac has Catalina or later open Finder and click on the iPhone in the sidebar; a Summary screen will (eventually) appear in the Finder window. If you have an earlier version of Mac OS open iTunes and click on the iPhone icon it the top bar.
If it doesn’t appear see this Apple support link→If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support
Or watch this companion video ⬇️
After restoring the phone using one of the methods above you can restore your most recent backup.
I'm trying to restore and do a factory reset on an old iPhone 5s I have gotten it to the screen that says iTunes and shows the cord with an arrow up, I have it connected to my Mac desktop and can't figure out how to finish the process
