Safari No Longer Suggesting Email

Question

Level 1

4 points

Safari No Longer Suggesting Email

Until recently, when I selected an email

field in Safari, it would suggest three things at the bottom of the app: my email address, Hide My Email, and my password manager (Keeper). Recently,

it has stopped suggesting my email

address, but it does show the other two (more odd: sometimes it gives me two places to select Hide My Email, one in the normal spot and one where it should show my real email). I haven't made any changes to my settings, and everything in settings and contacts looks correct. I recently installed the 16.2 update, but I cannot recall whether this issue started before or after the update.

Posted on Dec 20, 2022 10:00 AM

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Answer 1

Jaym_8

Community Specialist

Dec 21, 2022 03:37 PM in response to _CLL_

Hello _CLL_,

If Autofill is not working, you'll want to mage sure you have it enabled and set up.

Go to Settings > Safari > Autofill and make sure Use Contact Info is turned on. Under the My Info section, make sure you have a contact set up and that the contact has the email address you want to use saved to it.

Automatically fill in your information in Safari on iPhone

If everything is set up already and it's still not working, you'll want to contact Apple to report the issue: Get Support

Cheers!

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Answer 2

_CLL_ Author

Level 1

4 points

Dec 21, 2022 05:01 PM in response to Jaym_8

Autofill is enabled and set to use my information (which includes my correct email) in contacts. Though I hadn't made any changes, this was the first thing I checked.

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Answer 3

Lindsay_B.

Community Specialist

Dec 21, 2022 05:14 PM in response to _CLL_

Thanks for confirming that for us _CLL_,

If the settings are correct but the feature is not working as expected, we do think it would be best to get in touch with Apple Support directly. They will have access to additional tools and resources that will enable them to continue investigating the Auto-Fill options. You can do that here: Get Support.

Best.

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Safari No Longer Suggesting Email

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