My new Iphone 13 Pro started to present a problem when using the zoom in the camera.
if you record a video or take a picture with zoom you have some purple dots, the more you zoom in, the bigger the dots gets.
The main reason for me to purchase this phone was the camera quality.. but now i have purple dots everywhere in my videos and pictures. Is there a way to fix this
iPhone 13 Pro, iOS 16
Hey there amyllia,
We understand you're seeing some dots when taking pictures that are zoomed in. This could be happening because of debris on the case or lenses. To test, remove the case, gently clean the lenses with a lint-free cloth and test.
Check other lighting options, check other camera modes, and test the front and rear facing cameras. the following resource provides additional guidance: If the camera or flash on your iPhone, iPad, or iPod touch isn't working
Take care.
iPhone 13 Pro weird dots
