Apple Watch SE for my child under Family Plan

I have my child’s Apple Watch SE set up under Family Plan in my iPhone. I am trying to install an app on his watch and it’s not working. I have allowed in-app purchases in the settings for his watch from my phone, he’s above the age stated in the app. It asks for the Apple ID password, says processing, and then returns to the “Get” screen. What am I doing wrong?

Posted on Dec 19, 2022 6:17 PM

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3 replies

Dec 21, 2022 12:11 PM in response to EngineerMama27

Good afternoon EngineerMama27


In the resource we sent above, are you able to follow the steps in the section entitled "Get apps with the iPhone that's paired with the Apple Watch" ? If you choose your son's Apple Watch, if an app you download to your iPhone has a compatible Apple Watch version, it should be able to install on your son's Apple Watch.


Download apps on your Apple Watch - Apple Support

"Get apps with the iPhone that's paired with the Apple Watch


  1. On your iPhone, open the Watch app.
  2. Tap the My Watch tab.
  3. Scroll to the app that you want to add. Apps that you can install appear in the Available Apps section.
  4. To add an app to your watch, tap Install.

iPhone screen showing Watch app



If you can't find an app


If you need additional help with this, reach out to Apple via the link below:


Contact Apple for support and service


Take care.



Dec 21, 2022 11:07 AM in response to EngineerMama27

Hey EngineerMama27,


If we understand correctly, you are trying to install an app on an Apple Watch, but it will not download the app. Let's get a little more information to help narrow this down.


Are you able to download any app?

Are you able to download apps on the iPhone?

Are you connected to Wi-Fi data?


This article has more information about downloading apps on the Apple Watch that may help. Download apps on your Apple Watch - Apple Support


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Apple Watch SE for my child under Family Plan

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