Over the past couple of months, my MacBook Pro (13-inch, M1, 2020) with the Apple M1 chip running on BigSur, will unexpectedly shut down. The screen will turn black with bright pink lines and then turn completely black. It will turn back on with this error message:
Does anyone know what the problem could be or how I can fix it?
MacBook Air 13″, macOS 10.15
Not good a Panic Reports.
Generally, is cause but with Hardware Issues or Third Party Kernel Extension installed and used on the computer
1 - Restart in Safe Mode. This will perform a Disk Repair, clear cache files and only load Apple Software, extensions and fonts. The boot up will be slow and can take some time - Normal.
2 - Safe Mode will also eliminate Third Party Software, extensions and drivers from loading
3 - Does the issue present in this mode ?
4 - Sometimes a Safe Boot followed by a Normal Boot will just put things right.
5 - If not - there could be something in the main User Account playing up. To further isolate this - Set up users, guests, and groups on Mac. Then log out of the Main User account and log into the dummy account and test again if the issue persists.
6 - If the issue is present in the dummy account - then, this appears to be a System Wide issue on the computer.
7 - Download the Application Etrecheck directly from the Developer.
This is a Diagnostic Tool that makes no changes to the computer.
It makes a coherent and readable inventory of both the Hardware and Software used on the computer
The application is free or paid from added features.
The Report will Not Reveal Any Personal Information.
Post back the Full Report - copy and paste - >>>> using the Additional Text Icon ( 3rd Icon to last ) <<<<
We can have a look at the report for possible issues and may have possible suggestions to resolve the issues.
Computer restarted because of a problem
