My MacBook pro keeps shutting down

Hey,

This problem started 2 months from now, but now I can’t even use it for 10min without shutting down. I really tried everything safemode, resetting using command+option+R+P, i also did first aid on my disk using macos recovery, i tried diagnostics and i had the PPT004 code which has nothing to do with the freezing and the shutting down.

Please help

MacBook Pro 15″, macOS 11.7

Posted on Dec 19, 2022 06:00 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 19, 2022 06:25 AM

chaima75 wrote:

Hey,
This problem started 2 months from now, but now I can’t even use it for 10min without shutting down. I really tried everything safemode, resetting using command+option+R+P, i also did first aid on my disk using macos recovery,

i tried diagnostics and i had the PPT004 code which has nothing to do with the freezing and the shutting down.
Please help


Take it in—solve your known issue, and let Apple assess your other issue if no resolve.

Some Mac models are known to not function properely with a bad battery.





Learn how to get your Mac fixed and how much it will cost. Mac Repair Service Mac Repair & Service - Apple Support


Get your Mac ready for service - Apple Support Get your Mac ready for service - Apple Support





1 reply
Question marked as Top-ranking reply

Dec 19, 2022 06:25 AM in response to chaima75

chaima75 wrote:

Hey,
This problem started 2 months from now, but now I can’t even use it for 10min without shutting down. I really tried everything safemode, resetting using command+option+R+P, i also did first aid on my disk using macos recovery,

i tried diagnostics and i had the PPT004 code which has nothing to do with the freezing and the shutting down.
Please help


Take it in—solve your known issue, and let Apple assess your other issue if no resolve.

Some Mac models are known to not function properely with a bad battery.





Learn how to get your Mac fixed and how much it will cost. Mac Repair Service Mac Repair & Service - Apple Support


Get your Mac ready for service - Apple Support Get your Mac ready for service - Apple Support





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My MacBook pro keeps shutting down

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