iPhone 14 pro Max fails to connect Mac computer

I can not get my iPhone Pro Max to stay connected to my MacBook. When I connect the blue tooth, it does an initial connection, but doesn't stay connected. Nor does my iPhone show in iTunes. I can't transfer my music from my Mac, to my iPhone.

MacBook Pro 13″, OS X 10.11

Posted on Dec 18, 2022 03:40 PM

Reply
1 reply

Dec 18, 2022 03:53 PM in response to Shamblee

Shamblee Said:

"iPhone 14 pro Max fails to connect Mac computer: I can not get my iPhone Pro Max to stay connected to my MacBook. When I connect the blue tooth, it does an initial connection, but doesn't stay connected. Nor does my iPhone show in iTunes. I can't transfer my music from my Mac, to my iPhone."

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Troubleshooting Mac Bluetooth:


"Reset the Bluetooth Module":

See my User Tip: Use "Reset the Bluetooth module" to Fix Constant Bluetooth Disconnections - User Tip,


What else to do:

Try the following, in the order provided...

  • Boot in Safe Mode:

[Hold Down: shift key, upon boot], In Safe ModeLogin Items do not run at login, certain preferences are set aside, and damaged system files are then reset. So, once booted in to Safe Mode, wait for 30 seconds, and then boot up normally, attempting another sync.


  • Try a New Admin User:

What happens when you create a new administrator user, and log int it? Do you still get this error? If not, then it is likely an error with the current user. If so, then it is likely an error with your macOS.


as a last resort...


  • Reinstall the macOS:

Go Here: How to Reinstall macOS from macOS Recovery - Apple Support

Important: First, Back Up your Mac:

Create a Time Machine backup of your Mac, so that you can have something to restore your Mac from, should anything go wrong with the reinstall. Take this as a learning experience, knowing to always create a backup of your Mac, prior to making any major changes to it (i.e. update installation)

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iPhone 14 pro Max fails to connect Mac computer

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