User profile for user: snowboard90
snowboard90 Author
User level: Level 1
4 points

iPhone 13 Pro slow no video jittery

Slow motion video (240 fps at 1080p) taken on my iPhone 13 Pro is jitttery when played back. I notice that the frame rate during recording varies between 209-219, but it never reaches 240. If I power down my phone and turn it on again, the issue goes away for a short period of time, but then returns. My phone is updated to the latest version of iOS and I’ve had this problem since the day I bought the phone. Anyone have this issue? If so, has there been any help from Apple in fixing it?

iPhone 13 Pro

Posted on Dec 17, 2022 03:54 PM

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User profile for user: bruno75
bruno75
User level: Community Specialist

Posted on Dec 19, 2022 07:08 PM

Hey there snowboard90,


While you'll need to reach out to Apple Support regarding any information directly from them, and you may still need to contact them for further help with this issue, we'd like to rule out what we can here in Apple Support Communities:


  1. You mentioned that this issue goes away for a short time after restarting your iPhone, but have you noticed it comes back after performing a certain function, or using a certain app? In other words, have you found a common detail that's tied to this issue returning after the short time?
  2. Are these videos taken with the built-Camera app, or are they slo mo videos taken in a third-party app?
  3. Sometimes unexpected behavior can be resolved with a restart: Restart your iPhone
  4. You also mentioned recently updating it, but the latest version for your iPhone model is iOS 16.2. You can verify this within Settings > General > About. In case you needed it, this link shows how to first back up, then Update your iPhone or iPad.


Cheers!

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User profile for user: bruno75
bruno75
User level: Community Specialist

Dec 19, 2022 07:08 PM in response to snowboard90

Hey there snowboard90,


While you'll need to reach out to Apple Support regarding any information directly from them, and you may still need to contact them for further help with this issue, we'd like to rule out what we can here in Apple Support Communities:


  1. You mentioned that this issue goes away for a short time after restarting your iPhone, but have you noticed it comes back after performing a certain function, or using a certain app? In other words, have you found a common detail that's tied to this issue returning after the short time?
  2. Are these videos taken with the built-Camera app, or are they slo mo videos taken in a third-party app?
  3. Sometimes unexpected behavior can be resolved with a restart: Restart your iPhone
  4. You also mentioned recently updating it, but the latest version for your iPhone model is iOS 16.2. You can verify this within Settings > General > About. In case you needed it, this link shows how to first back up, then Update your iPhone or iPad.


Cheers!

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iPhone 13 Pro slow no video jittery

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