My Apple ID problem
Hello, I got a message that my account has been disabled in the App Store and iTunes, What should I do know?
iPhone 14, iOS 16
Question marked as
Hello hannaneh,
The solution to seeing a message saying "Your account has been disabled in the App Store and iTunes" or "You cannot login because your account has been locked" is to contact Apple by clicking on this link for this specific issue --> Apple Support . Removing the lock is not something you can do yourself.
From the support article: If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support